How do I request an audit on my declined "Auto" or "Home" return?
If you feel like your return shouldn't have been declined, please submit a request for your return to be audited within 5 calendar days of the decline date.
Follow these easy steps below to submit your declined returns for further review.
- Go to the ‘Leads’ page
- Under ‘Actions’ on the right hand side, click ‘Detailed View’
- Scroll to the bottom of the ‘Detailed View’
- Press ‘Please review my return again’ to submit the audit
- Your return audit will be processed within 5 calendar days
*Not applicable to Health Leads.