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How long can I pause my account for?

You have the ability to pause your account on ZipQuote Exchange for up to 3 calendar days. Depending on your selected lead delivery start time, your account will then reactivate at midnight, 7am, 8am, or 9am.

If you would like to pause your account for longer, please contact support by chatting with us, submitting a ticket, or calling (855) 947-7868.

To pause your order for the remainder of the day, please follow the steps below.

  1. Go to the 'Orders' page
  2. Under 'Status', click the green 'Active' button to pause your order for your specified time frame
  3. Follow the step above for each order you would like to pause

Follow the steps above to extend your pause, if needed, after the 3 calendar days has passed. To reactivate at any time, simply click the grey 'Paused' button to switch back to an active state.

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  • 05-Dec-2019