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Billing
(8)
How do I add a new credit card to my account?
(1)
How do I add funds?
(1)
How do I cancel my account?
(2)
How do I update my credit card?
(1)
How will I be billed for my leads?
(1)
Where can I view my balance?
(1)
Where can I view my transaction history?
(1)
Delivery Options
(7)
Blitz
(1)
Contactability
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eCRM
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Email and Text Messages
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QuoteBurst
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Velocify
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Leads
(13)
General
(4)
Can I download my leads?
(1)
Do I have to login to view my leads?
(1)
How many times are leads sold?
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Where can I find my leads?
(1)
Orders
(2)
How do I edit a lead order?
(1)
How do I place a new lead order?
(1)
Returns
(7)
How do I request an audit on my declined return?
(1)
How do I return a bad lead?
(1)
How long do I have to submit a 'bad' lead for credit?
(1)
How long does it take for a return to be processed?
(1)
What are valid return reasons?
(1)
What is ZipQuote's return policy?
(1)
Where does return credit go?
(1)
Live Call Transfers
(9)
General
(6)
Can I listen to my calls?
(1)
Do I have to login to view my live call transfers?
(1)
How do live call transfers work?
(1)
What if I miss a live call transfer?
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What is a live call transfer?
(1)
Where can I find my calls?
(1)
Orders
(2)
How do I edit a live call transfer order?
(1)
How do I place a new live call transfer order?
(1)
Returns
(1)
Can I return live call transfers?
(1)
Pausing
(2)
How do I pause my orders?
(1)
How long can I pause my account for?
(1)
Trouble Shooting
(3)
How do I change my password?
(1)
I forgot my password. How do I reset it?
(1)
I'm having trouble viewing the platform. What should I do?
(1)
