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Questions? Find solutions to your ZipQuote needs by reviewing the articles below. If you don’t find an answer that fits your needs, please use our alternative support options below.
TOP ARTICLES
How do I pause my orders?
How long can I pause my account for?
How do I edit a lead order?
What is ZipQuote's return policy for an "Auto" or "Home" lead?
How do I request an audit on my declined "Auto" or "Home" return?
What are valid return reasons for an "Auto" or "Home" lead?
How do I return a 'bad' Auto or Home lead?
How do I add funds?
How many times are leads sold?
Can leads be delivered to my eCRM account?
SECTIONS
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Billing
(8)
How do I add a new credit card to my account?
(1)
How do I add funds?
(1)
How do I cancel my account?
(2)
How do I update my credit card?
(1)
How will I be billed for my leads?
(1)
Where can I view my balance?
(1)
Where can I view my transaction history?
(1)
Delivery Options
(7)
Blitz
(1)
Contactability
(1)
eCRM
(1)
Email and Text Messages
(2)
QuoteBurst
(1)
Velocify
(1)
Leads
(13)
General
(4)
Can I download my leads?
(1)
Do I have to login to view my leads?
(1)
How many times are leads sold?
(1)
Where can I find my leads?
(1)
Orders
(2)
How do I edit a lead order?
(1)
How do I place a new lead order?
(1)
Returns
(7)
How do I request an audit on my declined return?
(1)
How do I return a bad lead?
(1)
How long do I have to submit a 'bad' lead for credit?
(1)
How long does it take for a return to be processed?
(1)
What are valid return reasons?
(1)
What is ZipQuote's return policy?
(1)
Where does return credit go?
(1)
Live Call Transfers
(9)
General
(6)
Can I listen to my calls?
(1)
Do I have to login to view my live call transfers?
(1)
How do live call transfers work?
(1)
What if I miss a live call transfer?
(1)
What is a live call transfer?
(1)
Where can I find my calls?
(1)
Orders
(2)
How do I edit a live call transfer order?
(1)
How do I place a new live call transfer order?
(1)
Returns
(1)
Can I return live call transfers?
(1)
Pausing
(2)
How do I pause my orders?
(1)
How long can I pause my account for?
(1)
Trouble Shooting
(3)
How do I change my password?
(1)
I forgot my password. How do I reset it?
(1)
I'm having trouble viewing the platform. What should I do?
(1)
